Accessibility statement

This website is run by the Greater London Authority (GLA). We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This site has been built to be as accessible as possible and tested against WCAG 2.2 AA. We know that some areas of this site are not fully accessible:

  • Data tables do not have scope attributes for heading cells which some screen reader software users may find confusing
  • people with low vision may find it difficult to see keyboard focus on the video player

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email [email protected] and we’ll consider your request and get back to you within five working days to advise further.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us by emailing [email protected].

Enforcement procedure

In England, Wales and Scotland, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Greater London Authority (GLA) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is not accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Data tables do not have scope attributes for heading cells (WCAG 2.2 A success criterion 1.3.1 Info and relationships)
  • The contrast between the keyboard focus indicator and the background of the video player is not sufficient (WCAG 2.2 AA success criterion 1.4.11 Non-text contrast)

Content that’s not within the scope of the accessibility regulations

Third party services

The YouTube video player is not fully accessible. This service is a third-party tool that is not under our control (neither funded, nor developed by us), and it falls under the exemptions of the accessibility regulations - Application, 4. (2)(e).

How we tested this website

The website was tested for compliance with WCAG 2.2 in April 2024.

All accessibility testing was done by Test Partners Ltd.

We followed GOV.UK guidance on deciding how to check the website as follows:

  1. We used an automated website mapping tool to identify all the pages and documents on the website.
  2. We grouped the pages according to type.
  3. We manually assessed a number of pages from each group to determine the level of consistency within the group and the type of content on those pages.
  4. We manually assessed all the “unique” pages such as the home page to determine the type of content on those pages.
  5. We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:
  6. The header and footer.
  7. Important “unique pages”.
  8. Pages with text content and data tables.
  9. Pages with informational images, images of text and video content.
  10. Interactive elements.
  11. We conducted a manual WCAG audit on the representative subset of pages.
  12. We conducted one round of fixing and retesting, such that most WCAG non-conformances have been fixed.

This statement was last updated in Decemeber 2025.